^SMS|Diplomat is the industry’s only complete connectivity solution based on standard SOAP/XML messaging that sends information across any combination of networking and database architectures. SMS|Diplomat provides seamless connectivity and information exchange between single, or multiple, ^SMS|Host properties and best-of-breed hospitality systems. ^SMS|Diplomat server provides real-time data exchange using the latest technology and the industry standards established within the Hospitality Industry (HTNG) and the broader computing marketplace (W3C). SMS|Diplomat is designed to work in a highly secure manner and cooperate with industry best practice network topologies.

Designed with the premise of “lights out” operation, ^SMS|Diplomat operates unobtrusively in the background of your system, ensuring robust, durable connectivity and cooperative data exchange among ^SMS|Host applications and other systems whether they are separated by a server rack or an ocean.

Your IT staff will find the ^SMS|Diplomat Administrator console an intuitive, familiar tool. With the addition of ^SMS|Commander, they can monitor status, identify potential problems, and fix them, before they become serious. Transaction volume, system loading, queue status – the latest data is instantly available. Just as important, statistical trend analysis enables your IT staff to detect peak and idle system usage and balance your system for optimum performance 24/7.