HUG – Host Users Group

The Host Users Group is run by and for users of Springer-Miller Systems software. Users formed the group more than 25 years ago to assist members in maximizing the utilization of business systems developed and/or provided by Springer-Miller Systems. The organization serves its members by offering a united forum through which users can share knowledge, create solutions and influence product direction.

Each year the Host Users Conference features over 80+ sessions plus fantastic keynotes, workshops, panel discussions and roundtables on SMS|Host and SpaSoft by delivering solutions, training, connections and how-to knowledge for software users and managers in the following areas:

  • Reservations
  • Front Office
  • IT
  • Food and Beverage
  • Finance and Accounting
  • Housekeeping and Maintenance
  • Spa, Golf and Recreation
  • PCI Security


The 2017 Host Users Conference will be November 12-16, 2017 at the Nemacolin Woodlands Resort in Western Pennsylvania.

The 2017 SpaSoft Users Conference will be November 14-16,2017 at the Nemacolin Woodlands Resort in Western Pennsylvania.

Registration is open now!

Download the complete agenda and start planning your HUG Conference experience now!


We look forward to seeing all of our users at Innisbrook in November. For more information about the Host Users Group, visit the website at

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