Innovation for the Finest Hotels, Resorts & Spas Worldwide

2010 HUG Conference — October 31 – November 4, Resort at Squaw Creek, Lake Tahoe

STOWE, VT. – August 17, 2010 — The SMS|Host Users Group announces the 2010 SMS|Host Users Group Conference, October 31 – November 4, 2010 at Resort at Squaw Creek in Lake Tahoe, California.

The Host Users Group formed in 1989 to assist members in maximizing the utilization of the SMS|Host property management system from Springer-Miller Systems, Inc. Distinguished as the only users group within the hospitality technology industry to be run by the users, for the users. Through HUG, members interact and share knowledge and ideas on the challenges and opportunities that they face every day in their hospitality business.

SMS|Host users from properties all around the globe will gather at the beautiful Resort at Squaw Creek in Lake Tahoe, California for four days of networking, education, and training. The conference agenda features more than 70 sessions targeted to the different disciplines within a hotel: front desk, reservations, information technology, revenue management, golf/spa/recreation, food and beverage, housekeeping/engineering, and accounting.

At the Host Users Group annual conference sessions and discussion groups are led by SMS|Host users as well as top product experts from Springer-Miller. This unique user-led forum offers users the opportunity to learn best practices from real-life experiences and case studies presented by their hospitality industry peers.

Springer-Miller Systems supports the SMS|Host Users Group as a major sponsor and leads training sessions as well as offering users the opportunity to work one-on-one with product experts. The conference is also supported by over 20 hospitality technology vendors.

“The 2010 program of sessions and events is our strongest ever,” commented Heidi Rumble-Bassett, Director of Lodging at Basin Harbor Club and 2010 Chair of the Host Users Group. “We’re excited to bring together our growing membership of SMS|Host users to share their knowledge and experiences.”

The complete agenda, full conference information and registration for members of HUG is available online at

About the SMS|Host Users Group
The Host Users Group inc. has been formed to assist members in maximizing the utilization of business systems developed and/or provided by Springer-Miller Systems, Inc. The organization serves it’s members by providing a united forum through which users can share knowledge, create solutions and influence product direction. For more information on the SMS|Host Users Group visit the web site at

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