Miami, FL. November 20, 2000--Springer-Miller Systems is proud to announce the "go-live" of its first Mandarin Oriental Hotel Group (MOHG) property installation in Miami, Florida USA. Hong Kong-based MOHG currently operates a number of five star properties in Asia, Europe, and the United States.

The luxurious 329-room Mandarin Oriental Miami, with its contemporary and dynamic design, will provide unsurpassed levels of luxury and service for the business and leisure traveler. The new deluxe waterfront hotel features Miami's most spacious rooms and suites which offer stunning views of Biscayne Bay and the Atlantic Ocean from the hotel's exclusive island location on Brickell Key - just minutes from Miami's international financial district and close to Miami International Airport, South Beach, Bayside and Coconut Grove.

The corporate goal of MOHG is to take technology to a higher level by working with their technology partners to provide an environment which promotes cooperation and joint development. Springer-Miller Systems is working with MOHG to expand the traditional integration levels between systems to allow for a very high level of in-room guest services. Springer-Miller Systems' Hospitality Management System is built on the concept of Guest Tiles.....profiles on each guest, detailing every nuance of their stay at a property. Many of the Mandarin Oriental Hotels already use this type of guest profiling, which made the choice to partner with Springer-Miller Systems even easier.

In addition to the SMS|Host front office system, Mandarin Oriental-Miami has also installed optional modules such as Gift Certificate Management, Baggage Handling, Frequent Guest Tracking, and SMS|World, Springer-Miller's Internet Reservation Booking module.

"Our relationship with Mandarin Oriental Hotel Group is a perfect fit for us, as it is giving SMS the opportunity to expand our historically successful guest-centric hospitality system model. Springer-Miller Systems has always been known in the industry for its focus on guest service and we are helping Mandarin Oriental-Miami delight their guests in many ways by providing a level of service well above any of their competitors," says Stephanie Reisberg, Marketing Manager for Springer-Miller Systems.

Springer-Miller Systems Inc. is a leading provider of hospitality management solutions. SMS|Host, Springer-Miller's guest centered property management system, meets the needs of hotels, resorts, spas and casinos worldwide, setting the pace as a pioneer in the hospitality industry.

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