The Luxury of Total Integration

Exceptional Service in One Property Management Solution

Monitor-Host-2Premium front office technology allows you to create, change, confirm and cancel reservations, check guests in and out, create packages on the fly, sell service from other revenue centers and much, much more.

SMS|Host provides data analysis capabilities enabling staff to find information and customer reporting quickly.

SMS|Host includes multiple modules so you can tailor your premium property and resort management systems to best suit the needs of your business. Choose exactly what you need including lodging reservations, room details, baggage tracking, spa appointments, golf tee times, dining reservations and third-party activities.

“I have used SMS|Host since 2008 and from the beginning I thought the system was easy to train on, very useful and a great property management system.”Marleen Bosch | Reservation Sales Manager | The Sebastian-Vail

Fast, easy booking of everything your guests need – All on one screen.

With the SMS|Host Booking Center, you can book lodging, golf, spa, third-party activities, dining reservations and more from a single tabbed screen. Your elite guests will appreciate the speed and ease of booking their entire trip all at once, and your staff will appreciate the simplicity of building complex itineraries with tabs from one screen.

Each booking is added quickly to the itinerary through our premium hospitality software. There’s no need to create a new reservation or record. Best of all, every guest’s full itinerary is accessible with one simple number from any terminal on your property.

SMS|Host supports all aspects of:

  • Reservations
  • Group reservations
  • Billing and charge routing
  • Availability and forecasting
  • Accounting and auditing
  • Suite handling
  • Housekeeping
  • Hotel operator and correspondence
  • Reporting and guest history

Housekeeping is easy with SMS|Host. Facilitate updates and clear staff communication with up to 26 user-defined status codes. You can quickly customize different housekeeping services – perfect for guests with special needs or for timeshare and condominium properties with contractual obligations to owners.

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