Waitlist & Turnaway Tracking

Never Miss an Opportunity

SpaSoft Waitlist allows your operations to never miss an opportunity to fulfill a guest request by tracking appointment requests even when your operations is fully committed.

  • Collect guest details including contact information
  • Specify activity, provider, facility and requested time
  • Prioritize opportunities on the Waitlist
  • Automatic Waitlist prompt upon cancellation


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In the event that your operations cannot accommodate a guest for an appointment, SpaSoft Turnaway Tracking can be used to evaluate and analyze service offerings to maximize revenue opportunities.

  • Customize turnaway reasons
  • Specify guest requested activity, date and time
  • Print multiple formats of Turnaway Tracking Log


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