Springer-Miller Systems’ Secure Data Extract (SDE) provides an inexpensive framework to support automated, schedulable, one-way data exports from the SMS|Host PMS to complimentary hospitality systems. Acting as a protective gateway to your system, the SDE facilitates rapid, reliable and more frequent access to the data that hospitality product vendors need in order to provide services to properties and their guests.
Beginning in mid-2018 with the release of SMS|Host version 22.1 and coinciding with the advent of the EU’s General Data Privacy Requirements (GDPR), SMS announced that we would no longer support direct access to system databases from external parties to harvest, scrape or mine data directly from a property’s system – all systems will need to communicate with 3rd party products through an interface or via a sanctioned export.
Apart from the security concerns, allowing 3rd parties to have direct access to the SMS|Host production database is frequently a contributor to sporadic SMS|Host performance degradation including potential slow-downs, locked files and error messages resulting from inaccurate commands, extremely large file sizes or ill-timed harvesting procedures. No vendor wants to cause you harm but accidents or processing conflicts can lead to frustration for users.
Utilizing a custom profile for each vendor, the SDE targets the databases they require and tracks all changes compressing, encrypting and transporting them automatically via a secure channel on a scheduled basis.
- Security: Increased through elimination of direct/uncontrolled external access to SMS|Host
- Protection: Sensitive data are removed prior to export while encryption in transmission complies with data privacy requirements
- Reliability: Consistent and dependable delivery of data
- Automation: Fully autonomous processing
- Speed: Much smaller data feeds result in much shorter transmission periods
- Frequency: Smaller extracts enable greater frequency of exports
- Economy: SDE supports multiple vendor exports from a single installation
- Performance Safeguard: Reliance on an official interface protects against unintended performance degradation
